BOOKINGS

Booking Conditions

Please read our booking terms and conditions carefully.

  • Exclusive hire bookings must be secured by a 40% deposit at time of booking. Balance must be paid in full six weeks prior to arrival. (Failure to pay the outstanding balance by the due date will result in the loss of your booking & deposit).
  • If a group has part-booked a part of site during summer season, those guests must accept that any remaining available accommodations can be booked by other (i.e. they will have to share the site with other guests and to be considerate towards them in terms of using the communal areas & facilities).
  • Cancellations for full site bookings must be made no later than six weeks in advance of the booking.
  • Check in to accommodation is 3.00pm on the day of arrival.
  • Check out time is no later than 11.00am on day of departure.
  • Number of guests per unit should not exceed number of persons the accommodation is designed to sleep.
  • Additional guests exceeding this specified maximum will be asked to book an additional accommodation unit (where available) or will otherwise be asked to leave the site immediately.
  • ‘Visitors’ who are not booked guests of Making Tracks are not permitted – except with prior written (text/email) permission from the management.
  • Glamping Cabins and Farmhouse are self-catering.
  • Guests are responsible for keeping communal areas tidy and for recycling waste in the facilities provided.
  • Damage/breakages must be reported and paid for.
  • Right of Entry: Making Tracks reserve the right to enter any property at any reasonable time on reasonable cause
  • Property Cleanliness: The Visitor and members of his/her party are asked to leave the accommodation in a clean and tidy condition on departure. Remove all food items and bottles from the property. We reserve the right to make a charge for extra cleaning if the accommodation is not left in a satisfactory condition. Moving around of heavy items such as furniture/ beds etc is not permitted.
  • Parents are responsible for the supervision and safety of children at all times.
  • All accommodation and indoor communal facilities are strictly non-smoking. Designated smoking area is provided.
  • Noise levels must be kept to a minimum, and it is a quiet site after 11pm.
  • No loud or amped music, DJs, bands nor karaoke are permitted on the site. Unless pre agreed with management.
  • We have a pet policy on this site, and owners must request for pets to stay.
  • All towels, sheets & bedding are provided.
  • Guests’ vehicles (& contents therein) parked in the Making Tracks car parks are left entirely at their own risk.
  • Guests are advised not to leave valuable items in the accommodations. Any belongings left in the accommodations are left at your own risk.
  • Parents must always supervise children, but special care must be taken when using the campfire, the wood burning stove, BBQs and cooking equipment.
  • Horses are not to be fed by guests or children that are not on wagon Holiday.
  • When horses are onsite guests not booked for wagon holidays must keep their distance from demonstrations and when wagons are entering and leaving site.
  • We cannot refund/be held responsible for inclement weather, such as rain, wind, hot or cool temperatures, etc. Please check the weather forecast and bring appropriate clothing for your trip.
  • We reserve the right to cancel a booking at short notice should we experience extreme weather or in the event of a ‘force majeure’, emergency, pandemic, or any circumstances whereby we cannot provide safe accommodation for you.
  • If we take the decision to close the site under such circumstances, any payment made to us will be carried forward as credit that can be redeemed against a future rebooking.
  • All guests are advised to take out adequate travel insurance.